Privacy Policy
Last updated: August 05, 2025
1. Who we are
This privacy policy (“Policy”) explains how the Okoora Group (with each of its subsidiary entities, “Okoora”, “we”, “us”) collects, uses and discloses personal data.
A. Website Visitors: users of our website https://okoora.com.
B. Customers: businesses and organizations using the Okoora Services.
C. Customer End-Users: clients transacting through our Customers.
D. Any individual who communicates with us.
2. What Personal Data do we process?
“Personal Data” refers to information that identifies or can reasonably identify an individual.
3. What are the purposes of processing?
| Data Processing Purposes | Lawful Basis (non-exclusive) |
| Facilitating and maintaining the Website and Okoora Services | · Legitimate interest · Performance of a contract |
| Communicating with you regarding your use of the Okoora Services or other inquiries | · Legitimate interest · Performance of a contract · Compliance with legal obligations · Exercise or defence of a legal claim |
| Internal research, development, and statistical analysis | · Legitimate interest · Consent (where required) |
| Direct marketing and customer relationship management | · Legitimate interest · Consent (where required) · Performance of a contract |
| Security, access control, fraud prevention | · Legitimate interest · Performance of a contract · Compliance with legal obligations |
| Managing and enforcing contractual rights | · Performance of a contract · Compliance with legal obligations · Exercise or defence of a legal claim |
| Data storage, backup, and disaster recovery | · Legitimate interest · Compliance with legal obligations |
| Third-party integrations | · Legitimate interest · Performance of a contract · Compliance with legal obligations |
| Regulatory investigations and cooperation with authorities | · Compliance with legal obligations · Exercise or defence of a legal claim |
4. With whom do we share Personal Data?
We may share Personal Data with group entities, service providers, regulators, and other authorized parties as required by law or contract.
5. International transfers of Personal Data
Personal Data may be transferred internationally using appropriate safeguards such as SCCs or adequacy decisions.
6. How long do we retain your Personal Data?
Data is retained only as long as necessary for legal, contractual, and operational purposes.
7. How do we secure Personal Data?
We apply technical and organizational measures including encryption, access controls, audits, and ISO 27001 compliance.
8. What are your rights?
You may request access, correction, erasure, restriction, portability, or withdrawal of consent.
9. Cookies and Tracking Technologies
Details are available in our Cookie Policy.
10. Personal Data associated with minors
Our Services are not intended for individuals under 18.
11. Updates to this Privacy Policy
We may update this Policy periodically. The latest version will always be available on our Website.
12. Contact information
Israel: OKOORA FINANCIAL SERVICES ISRAEL LTD
EU: OKOORA FINANCIALS EU LTD
